policies

Reservations
A deposit of 50% is required to hold your reservation. The balance is due and must be received by Via Yoga 90-days prior to the first day of your retreat.

If you make a one-time payment in full 90 days prior the first day of your retreat, you will receive a discount as listed on the Dates & Rates page. Payment can be made by check, VISA, Mastercard, American Express. Prices do not include airfare. You do not need to have your flight booked in order to put a deposit down. However, please confirm availability for a particular week prior to booking your flights.

Room descriptions and package prices are detailed in full under the Dates & Rates page. Room selections are available on a first come first serve basis.

After full payment is received we will send you a packet of information outlining what to bring and additional information to prepare you for your vacation.

Cancellation Policy
A deposit of 50% is required to hold your reservation. The balance is due and must be received by Via Yoga 90-days prior to the first day of your retreat. Guests will receive a
"90-day pre-payment discount" only if Via Yoga receives a one-time payment in full 90 days prior the first day of your retreat.

You must cancel 90 days prior the first day of the retreat in order to receive a full refund of your deposit less a $200 cancellation fee.

If you cancel within 90 days of the first day of the retreat no refund will be made. Your deposit (less a $200 cancellation fee) will go toward a future retreat within one year of the date of your cancellation. The ability to re-book expires after one calendar year from your cancellation date and no refund will be made.

There will be no refunds for arriving late or leaving early. There are no exceptions to the above cancellation policies including personal injuries or weather.

If a retreat is cancelled by Via Yoga, all deposits and full payments to date will be refunded in full which constitutes settlement fees. Guests will be allowed to reschedule for a future retreat within one calendar year of the cancellation announcement date by Via Yoga. Via Yoga will not be held responsible for any additional travel expenses incurred in preparation for cancelled retreats including airline tickets, travel delays, flight cancellations or illness. All guests must sign the "Release of Liability and Assumption of Risk" forms prior to arrival. If this form is not signed prior arrival you will not be allowed to participate in the retreat and no refund will be made.

Airline flights
You will be booking a flight into the Puerto Vallarta International Airport. Please book your flights to arrive at PV on the first listed day of your retreat and fly out of PV on the last listed day of your retreat. Transportation will be available from the airport to Sayulita. A Via Yoga representative will greet you at the airport between 12noon and 5pm, so please schedule your flights accordingly. If you are not able to fly in at that time public transportation or taxi to Sayulita is very easy but must be organized and paid for by you. *As of January 1, 2007 all U.S. citizens need a valid U.S. passport to travel in and out of the U.S. Your passport MUST have at least 6 months remaining before expiration to be considered valid. Please check with your airline or travel agent if you have additional questions regarding necessary documentation both for you and for minors. These requirements can change without notice.

Via Yoga has partnered with Alaska Airlines to offer a 10% discount on airfare if you choose to fly Alaska Airlines. To receive your discount, contact the Alaska Airlines Group Desk at 1-800-445-4435. The discount applies to all fares that are available at the time of booking. Certain flights may be capacity controlled and may not be available on all days. Please mention your special Via Yoga fare code when booking your flight. For March retreats use ECCMB0045 and April retreats use ECCMB0046.


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